About Us

Sandy was born and raised in McKean and graduated from General McLane High School in 1979. After that, she attended Erie County Vocational Technical School specializing in Cosmetology and worked in a local hair salon for several years. She then worked for 16 years at the Credit Bureau, Inc. managing several different departments.

In March 2003 she decided one more career change was in order and began work at the Cronk Insurance Agency, where she became a licensed agent in September of that same year. She is currently working on her CISR (Certified Insurance Service Representative) designation.

Sandy lives in Millcreek and has one son who is the pride of her life. She enjoys traveling, spending lazy days with a good book and being with family.

Jackie is originally from Glasgow, Scotland and moved to Erie as a child. She graduated from Iroquois High School and soon after attended Southeastern Academy in Kissimmee, Florida.

Jackie has a strong background in customer service. She worked at a major airline as a flight attendant and soon after as a customer service supervisor at Erie International Airport. She joined our team in May 2013, receiving her designation as a licensed agent in December 2013.

She is married with two children who both attend college in the Erie area, and she lives in Harborcreek. She enjoys reading, gardening and traveling.

Joan was born and raised in Erie and graduated from Strong Vincent High School.  She started working with a local insurance agency in 1980 before moving to the Phillips-Wisniewski Agency in 2011.  She joined our agency in 2016 when the two agencies merged.  Joan is one of our four agency Personal Lines Account Managers.

Joan lives in Millcreek and is married with four children.  She enjoys spending time with family, her dog Dory, working out at the gym and biking.

Laurie was raised in Greene Township and graduated from Seneca High School. She started working for Erie Insurance Group in 1983 before moving to the Phillips-Wisniewski Insurance Agency in 2001. She joined our agency in 2016 when the two agencies merged. Laurie is one of four agency Personal Lines Account Managers.

Laurie lives in Fairview with her husband Steve, their two children and their dog Lucy. She enjoys spending time with her family, biking, skiing and traveling

Mark grew up in Girard, graduating from Girard High School in 1984. He earned his Bachelor of Science degree in Computer Science at Indiana University of Pennsylvania in 1988. Later that year he went to work at a local insurance agency, becoming licensed one year later.

In 1993, Mark began working at Bay Area Insurance Services, and in 1997 earned his CISR (Certified Insurance Service Representative) designation. In 2016 he completed his CIC (Certified Insurance Counselor) designation.

Mark is married and has one daughter, and still lives in Girard. He enjoys watching Steelers’ football and taking on projects around the house.