Current Covid-19 Business hours and contact information
We are open for business, however, out of an abundance of caution we’ve made the decision to close our office doors through the holiday season and into 2021 to keep our employees, clients and community as safe as possible from the spread of Covid 19. Our employees will be working remotely and stand ready to assist you as they always have, we’ll just be doing things a bit differently.
The absolute best and easiest way for us to assist you would be with an email request at [email protected]. You can also text message us at 814-258-1483. Or, you can still call us at (814) 456-7501 and we can assist you that way. Whichever method you choose, rest assured it will be handled in the most timely and professional manner possible.
This is an incredibly tough decision to make. With the Covid-19 pandemic being an every changing and fluid situation, we will update this page as necessary. Thank you in advance for your patience and understanding during this difficult time.
Payments: Instructions will be posted above the mail slot on our front door if you have no other way of making a payment other than our office, but we strongly recommend against this manner because it is the least secure method and we cannot guarantee that payments will be posted in a timely manner. Refer to our “payment and claims” tab at the top of this page for further information on how you can make a payment with a different method. We’d also strongly recommend registering an online account with your company (links provided on payment and claims page) or better yet download their app onto your smartphone where you can access your own policy documents, payment information and even make payments 24/7.
Claims: During normal business hours you can still call our office directly at 814-456-7501. For after hours or weekends, refer to our “payment and claims” tab on the top of this page for links to your respective company. Your vehicle insurance ID card will also provide claims information for all auto claims.